Restaurant Management Resume Sample


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Wendy D. Anderson

216 West Sycamore Avenue, Spartanburg, South Carolina 29306
Telephone: (864) 555-7812 / Cellular: (864) 555-2298 / E-Mail: wendydanderson1982@yahoo.com

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Hands-On, Performance Process & Results-Oriented 
Fast Food Management Professional (General Manager)
with strong skills in the following areas:
* Operations Management    * Profit & Loss Responsibility    * Hiring & Motivating Staff members
* Developing and Implementing Training Programs    * Increasing Customer Satisfaction
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Summary of Qualifications:

• Background encompasses extensive professional experience in Food Service Management in the following key positions of responsibility: General Manager; Assistant Manager; Shift Leader; Cashier.

• Strengths: Proven leadership/managerial abilities (able to motivate personnel to reach desired objectives); excellent communication/interpersonal skills (able to develop positive relationships with customers and employees); highly skilled at problem identification/problem resolution; results-oriented.

Selected Accomplishments:

• General Manager (Bar-B-Q Heaven): Increased sales by 14% between 2007 and 2008; between 2007 and 2008, reduced the number of employees from 27 to 21, saving over $24,000 per month in labor costs.

Professional Experience:

Bar-B-Q Heaven (May 2002 to Present)
Simpsonville, South Carolina

General Manager

• Manage all aspects of food service operations for two locations in the Upstate of South Carolina (profit and loss responsibility).
• Hire, train, motivate, supervise, evaluate, schedule and terminate employees.
• Oversee inventory control, ordering, food sanitation and quality control of food products.
• Maintain excellent customer service by stressing "the customer comes first" in all weekly employee meetings.
• Developed new menu items that increased sales in 2008 by $21,292.
• Developed "marketing program" ("Tell Your Friend about Bar-B-Q Heaven") that significantly increased sales between 2006 and the present.
• Reduced Food Waste Costs by $46,929 in 2008 (compared to 2007).
• Ensured that all OSHA and DHEC regulations were complied with (passed all county and state-mandated inspections).
• Promoted from Cashier to Shift Leader, to Assistant Manager, to General Manager based on exemplary job performance.   

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Sample Resume Restaurant Management (Listed Above)

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